How to Increase Member Retention with Payment and Billing Software
Member Retention: The Heart of Sustainable Growth For organizations with recurring membership models—whether sports clubs, professional associations, or nonprofits—retaining members is up to 5 times more cost-effective than acquiring new ones (Harvard Business Review, 2023). Yet, friction in administrative processes remains a key challenge. In the US, nearly 70% of membership cancellations are linked to […]